Privacy Policy
We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and engage with our services.
1. Information Collected
We collect personal information in the following ways:
Contact Information: When you sign up for our services, subscribe to our newsletter, or contact us through forms on our website, we may collect personal details such as your name, email address, and phone number.
Payment Information: If you purchase services, we may collect payment information (such as credit card details) through our secure payment processor.
Usage Data: We may collect information about how you interact with our website, such as IP address, browser type, pages visited, and other data to improve the user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, personalize, and improve our wellness sessions and services.
- To respond to your inquiries or feedback.
- To send you updates, newsletters, and promotional material (you may opt out at any time).
- To process payments securely.
- To comply with any legal obligations.
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal data. However, no method of data transmission over the internet or electronic storage is 100% secure, and while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience, analyze website usage, and personalize content. You can adjust your browser settings to refuse cookies, but this may limit some functionalities on the website.
5. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who help us operate our website and services, such as payment processors and email marketing platforms. These third parties are obligated to protect your information and use it only for the purposes outlined in this Privacy Policy.
We may also disclose your information if required to do so by law, or in response to a legal request (e.g., a subpoena, court order).
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
Access: You can request a copy of the personal data we hold about you.
Deletion:You can request the deletion of your personal data (subject to certain conditions).
Opt-Out: You can opt out of receiving promotional emails or newsletters at any time by following the unsubscribe instructions in our emails.
To exercise any of these rights, please contact us at drenergyflow@icloud.com
7. Third-Party Links
Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any linked websites.
8. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe that we have collected personal data from a child under 18, please contact us immediately, and we will take steps to remove such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Please review this page periodically for updates.
10. **Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [drenergyflow@icloud.com](mailto:drenergyflow@icloud.com)
Website: [www.drenergyflow.com](http://www.drenergyflow.com)
Terms and conditions
By accessing or using our website [www.drenergyflow.com] (the "Site"), you agree to comply with and be bound by the following Terms and Conditions (the "Terms"). Please read them carefully before using the Site or our services.
1. Acceptance of Terms
By accessing, browsing, or using the Site, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with these Terms, please do not use the Site.
2. Services Provided
We provide wellness services, including but not limited to relaxation, sound healing, Reiki, and meditation sessions. All services are designed to support your well-being and should not be considered medical treatment. Our services are not a substitute for professional medical advice, diagnosis, or treatment.
3. Eligibility
You must be at least 18 years of age to use our services or the Site. By agreeing to these Terms, you represent that you are of legal age and have the authority to enter into a binding contract.
4. Appointments and Payments
By booking a session, you agree to pay for the services. All payments for services are processed through our secure payment system. You are responsible for providing accurate payment information. If any payment issues arise, we may contact you to resolve them.
Events
Due to the intimate nature and planning involved in our events and private sessions, classes and private sessions are non-refundable. We operate a zero lateness policy which prevents you from taking part in a session if you are not inside the premises at the session 5minutes before the start
Private Sessions
Please note that the deposit is non-refundable in any way. You have the option to reschedule your session if you provide a minimum of 72 hours’ notice prior to the scheduled session date. If you cancel your session within 72 hours of the scheduled session date, no refund will be provided.
5. User Conduct
You agree to use the Site and our services in a manner that is lawful, respectful, and in compliance with all applicable laws. You will not engage in any conduct that could disrupt, damage, or impair the Site or interfere with others' use of the Site.
Prohibited activities include, but are not limited to:
Engaging in fraudulent, abusive, or harmful behavior.
Uploading or transmitting harmful content, including viruses or malware.
Violating the rights of others, including intellectual property or privacy rights.
6. Intellectual Property
The content, design, and materials on the Site, including text, images, videos, logos, and trademarks, are owned by Dr Energy Flow or licensed to us. You may not reproduce, distribute, modify, or create derivative works from any of this content without our prior written consent.
7. Disclaimers
Wellness Services Disclaimer: Our services are intended to promote relaxation and personal well-being. They are not a substitute for professional medical treatment, diagnosis, or therapy. Always consult with a healthcare provider before beginning any wellness practice, especially if you have underlying health conditions.
Results May Vary: The effectiveness of our wellness sessions can vary based on the individual. We do not guarantee specific results or outcomes from participating in our services.
8. Limitation of Liability
To the fullest extent permitted by law, Dr Energy Flow is not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or services. This includes any loss of data, injury, or harm resulting from participation in wellness sessions.
9. Privacy
We value your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
10. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by Dr Energy Flow. We are not responsible for the content or privacy practices of these third-party sites and recommend reviewing their privacy policies and terms before engaging with them.
11. Changes to Terms and Conditions
We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use the Site after any such changes, you accept and agree to the updated Terms.
12. Termination
We reserve the right to suspend or terminate your access to the Site or services at our discretion if we believe you have violated these Terms or engaged in conduct that is harmful to us or others.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of UK law. Any legal action or proceeding related to these Terms shall be brought exclusively in the courts of United Kingdom.
14. Contact Us
If you have any questions about these Terms or any other aspect of the Site, please contact us at:
Email: drenergyflow@icloud.com
Website: www.drenergyflow.com